Returns & Exchanges

We want you to love your artisan-crafted pieces; if you are not completely satisfied, we accept returns on unworn jewelry within 30 days of delivery. Each piece is unique, and we are committed to ensuring your cultural treasure finds the perfect home.

Return Process

  • 1.
    Initiate Your Return

    Visit our online returns portal with your order number and email address to select the items you wish to send back.

  • 2.
    Pack with Care

    Place the jewelry in its original artisan packaging and secure it inside a padded shipping box to prevent damage during transit.

  • 3.
    Label and Ship

    Print the prepaid shipping label provided via email, attach it to your package, and drop it off at any authorized carrier location.

  • 4.
    Receive Your Refund

    Once our team inspects the returned item, we will process your refund to the original payment method within 5-7 business days.